Frequently Asked Questions
Everything you need to know about shopping with Shop For Aurelia.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please ensure all tags are attached and the original packaging is included for a full refund.
Can I track my package after it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Shop For Aurelia ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the time of checkout.
How can I contact customer support if I have an issue?
Our customer service team is available via email at support@shopforaurelia.com or through our live chat feature on the website from Monday to Friday, 9 AM to 5 PM EST.